Frequently Asked Questions
Q. How do I schedule an appointment for someone to give me an estimate?
A. To obtain an estimate, please call A & S Carpet Collection to setup an appointment. All estimates are free. Someone will come to your home at your convenience to take physical measurements and obtain specific project details.
We then invite you to visit the A & S Carpet Collection showroom and discover our great flooring products. Someone will get back to you with an estimate. Under most circumstances, you can get an estimate while you are shopping.
Q. Where can I find information on allergies and carpet?
A.The carpet and Rug Institute has a helpful web site at www.carpet-rug.com.
Q. Where can I find information on my carpet’s warranty?
A. For information regarding your carpet’s warranty, please contact an A & S Carpet Collection Sales Representative.
Q. My carpet has wrinkles in it, what should I do?
A. Your carpet needs to be re-stretched. There could be several reasons for the wrinkles, but at A & S Carpet Collection, your carpet purchase has a lifetime re-stretch guarantee.
Q. Do I need to do anything before the technicians come to my home?
A. Generally, we want you to move all breakable items. We will make arrangements with you for the large and/or heavy items. Every project varies, please consult with your Sales Representative on specific details as related to your specific installation project.
Q. Does A & S Carpet Collection offer in-store Credit Financing?
A. Yes. To learn more information about A & S Carpet Collection's financing available with approved credit through Wells Fargo, please go here.